CENTURY 21 Ditton Realty

Buyer Service Pledge ®

As an independently owned and operated CENTURY 21® office, we are dedicated to providing you with

service that is professional, courteous and responsive in helping you find a property. To fulfill this

commitment, we agree to provide you with the following services:

1. Consult with you to determine your particular real estate wants and needs. This includes providing

information as to the advantages and disadvantages of the choices available to you, in order to help

you make informed decisions.

2. Maintain your confidentiality and represent your best interests throughout your buying process.

3. Help you define your financial ability to purchase, explain alternative methods of purchasing and

financing, and assist in arranging mortgage financing.

4. Provide an action plan for locating the right property, at the right price and terms, in an acceptable

time frame.

5. Search using available methods to locate the property that will best meet your needs and wants. This

may include properties listed with our office, offered through other real estate companies, as well as

unlisted properties.

6. Show properties that meet your specifications, in accordance with Fair Housing Regulations and

ethical real estate practices.

7. Disclose material facts known about the property, and other relevant information that is likely to affect

your ability to obtain the right price and terms.

8. Assist you in evaluating the market value of properties that are of interest to you, and suggest negotiating

strategies to help you obtain the most advantageous price and terms.

9. As your advocate, advise and assist you in completing your purchase agreement, and present your offer

in a light most favorable to you.

10. Refer you to other professionals (attorneys, accountants, inspectors, mortgage lenders, etc.) for information

or assistance as appropriate.

11. Upon acceptance of an offer between you and the seller, monitor all pre-settlement (escrow) activities

throughout the closing process as permitted by law or local practice.

12. Consult and communicate with you on a regular basis throughout your entire real estate purchase


13. Recommend home warranty to protect you.

We appreciate your allowing us to help you find the right property for your needs. If at any time you have a

question, concern, comment or suggestion, please contact Brad Ditton, Broker/Owner at broker@c21ditton.com

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